Forrest ChaiManaging Director, CIO, Hang Seng Bank

Forrest Chai, is Chief Information Officer of Hang Seng Bank limited since January 2023. He has accumulated 23 years of experience in HSBC group technology across different lines of businesses. In the last decade, his key roles included Global head of Retail Brokerage, Regional head of Channels, and Global head of Digital platforms. Witness of technology transformation in the banking industry, victim of legacy technology estates, pioneer of bank in customer’s pocket.