ActivityNow Health International is an award-winning specialist international health insurance provider based in Hong Kong, Shanghai, Beijing, Singapore, Indonesia, Dubai and the UK. The company's mission is to provide market-leading international health insurance through an innovative and peerless customer experience, with comprehensive and benefit rich products.
‘Now’ means clear, innovative and accessible, with easy to understand information, fast turnaround times and expert help. As a modern insurer, Now Health International provides innovative digital solutions that enhance the service experience, including a secure online portal and smartphone App to ensure members can more easily utilise their international health insurance plan, anywhere in the world, anytime.
All Now Health customers are covered anywhere in the world with the basic annual maximum limit starting at USD 3m per year. There are four levels of cover available so customers can select the best level of cover to suit their lifestyle, from essential medical treatment, to a more comprehensive package including dental and maternity. The company's flagship WorldCare plans also come with added value services, including second medical opinion, crisis management support and and global concierge for overseas treatment.
BackgroundIn July 2015, Now Health's investor acquired Best Doctors Insurance, a major medical insurance provider with distribution throughout Latin America, the Caribbean and Canada. The combination of the two businesses creates one of the largest independent IPMI providers in the world, with complementary products, distribution and geographies, 12 sales/service offices, 115,000+ members, 350+ staff, 5,000+ distribution partners and a network of over 1 million medical providers.
The combined Group is working to leverage it's expanded geographical reach to deliver increasing economies of scale and deliver better value for its members worldwide. This includes the deployment of a common, purpose-built, technology platform enabling the provision of a full “in-house” 24/7 customer service offering, in multiple languages and currencies.
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